Welcome to LegacyGroup.AI (“we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our digital systems.
By using our Services, you agree to this Privacy Policy and our [Terms of Service].
We collect information that helps us deliver and improve our Services, including:
Personal Information: Name, email address, phone number, company name, billing details, and any information you provide via forms or chat.
Business Data: Information related to your business operations, marketing campaigns, and client interactions within our automation or CRM tools.
Technical Data: IP address, browser type, device identifiers, and website analytics collected through standard tracking technologies such as cookies or pixels.
AI Interaction Data: Information shared during AI chatbot or automation interactions, including text, voice, or uploaded content.
We use collected data to:
Deliver and improve our AI, marketing, and automation services
Respond to inquiries and provide customer support
Send administrative communications, invoices, or service updates
Analyze website usage and optimize user experience
Comply with legal, contractual, or regulatory obligations
LegacyGroup.AI is HIPAA compliant and follows the Health Insurance Portability and Accountability Act of 1996 (HIPAA) when handling Protected Health Information (PHI).
We maintain the following safeguards:
Encryption during data transmission and storage
Access control and authentication for authorized personnel only
Audit logs and regular system security reviews
Signed Business Associate Agreements (BAA) when required
We are committed to upholding all HIPAA Privacy and Security Rule standards.
Clients are responsible for ensuring their own practices and systems remain compliant when using our services.
We retain personal and business data only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, or resolve disputes.
When data is no longer required, it is securely deleted or anonymized.
We use administrative, technical, and physical safeguards to protect data from unauthorized access, disclosure, alteration, or destruction.
This includes secure servers, SSL encryption, access restrictions, and regular security monitoring.
While we take every precaution to protect information, no online transmission or storage system can be guaranteed 100% secure.
We do not sell or rent personal information.
We may share data only with:
Trusted third-party partners who assist in operations (hosting, analytics, CRM management, etc.)
Legal authorities if required by law or court order
Employees, contractors, or consultants bound by confidentiality agreements
All third parties must adhere to strict data protection and privacy standards.
Our website uses cookies and similar technologies to enhance performance and analyze traffic.
Cookies help us personalize content and measure engagement.
You may disable cookies in your browser settings, but doing so may limit certain site features.
Depending on your location, you may have rights under data protection laws, including:
Request access to your personal data
Request correction or deletion of inaccurate or outdated data
Withdraw consent to data processing
Opt out of marketing communications
To exercise these rights, please contact [email protected].
LegacyGroup.AI integrates with trusted third-party platforms such as GoHighLevel, Google, Meta, and Twilio.
These providers maintain their own privacy policies and may collect data independently.
We encourage users to review those policies before use.
Our Services are not directed toward individuals under 18 years old.
We do not knowingly collect or maintain data from minors.
If you believe a child has submitted personal information, contact us immediately for removal.
We may update this Privacy Policy from time to time.
Revisions will be posted on this page with a new effective date.
Your continued use of our Services after updates constitutes acceptance of the revised policy.
If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Website: www.LegacyGroupAI.com
Mailing Address: Detroit, Michigan, USA